PRIVACY NOTICE related to personal data, collected by ODIGOO VIAJES S.A. DE C.V
ODIGOO VIAJES S.A. DE C.V. is a company committed and respectful to the rights over personal data of natural persons and any legal entity, recognized in article 16, paragraph II of the Political Constitution of the United Mexican States, as well as the provisions of the Federal Law on Protection of Personal Data Held by Private Parties (hereinafter the "LFPDPPP" or the "Law", interchangeably). Therefore, it makes this Privacy Notice available to you:
ODIGOO VIAJES S.A. de C.V. (Hereinafter ODIGOO TRAVEL with electronic address www.odigootravel.com/
The personal data that ODIGOO VIAJES collects from you will be used only for the purposes described in this privacy notice and may be collected by the following channels:
When you use our platform, Apps, or associated tools or services, we may collect the following kinds of personal information from you as needed:
In addition to this, ODIGOO TRAVEL in special cases will request to collect your physical image (photography and / or video), for which ODIGOO TRAVEL will enable the appropriate means to obtain the consent of the holders in accordance with the provisions of the LFPDPPP and its regulations.
Your personal data will be collected for the following purposes that are necessary for the service you request:
In addition, we will also use your personal information for the following purposes that are not necessary for our services, but that allow us to improve our customer experience:
Customers can unsubscribe at any time and free of charge of any mailing and advertising services by ODIGOO TRAVEL just clicking on the link "Cancel subscription".
In case you do not want your personal data to be used for these additional purposes, you can submit a letter via email to the following address: firstname.lastname@example.org.
By virtue of the provisions of articles 36 and 37 of the LFPDPPP, your personal data may be transferred and / or shared to:
It is important to note that the third parties to whom your personal data is transferred will be bound by the same terms of this Privacy Notice and will comply with the corresponding security and confidentiality measures.
By all means, we are committed to not transfer your personal information to third parties without your consent, except in the case of the provisions of article 37 of the Federal Law on Protection of Personal Data Held by Private Parties, as well as to carry out this transfer in the terms established by said Law.
Article 28 of the LFPDPPP gives you four rights to exercise:
Article 8 of the LFPDPPP provides the right of revoking the consent granted for the processing of your personal data. You may request the revocation using the same mechanisms and procedures to exercise the ARCO Rights provided in this notice. However, ODIGOO TRAVEL informs you that keeping your personal data in its database will allow it to have a better understanding of your needs based on your history and, thus, offer you a better service in future reservations.
To exercise your rights of data access, rectification, cancellation and opposition; or your right to revoke consent for the processing of your personal data, you must fill out and send the ARCO RIGHTS EXERCISE FORM, which you can download here. Once it is filled, you must send it to email@example.com , send it physically to the following address: Avenida Nichupté Mz 05 Lote 08-01 Local 102 Cancun, Quintana Roo CP 77505 to the Data Protection Department. For more information, you can communicate directly to XXXXXXX Data Protection Department through the email account indicated above.
To proceed with the exercise of your ARCO Rights, you must prove the ownership of your ARCO rights or that you are representing them on behalf the data owner (the customer). For this, you will need to deliver either a copy of an identification document as well as to show the original, or any of the legal instruments established in the article 89 of the LFPDPPP regulations.
"Article 29.- The request for access, rectification, cancellation or opposition must contain the following:
ODIGOO TRAVEL will follow up on your request with the complete documentation within a period of 20 business days from the receipt of said FORM or request to inform you about how it will proceed. In case the request proceeds, ODIGOO TRAVEL will have a maximum period of 15 business days to make the ARCO right effective.
Personal Data will be protected under strict confidentiality to prevent its misuse or disclosure. We have implemented physical, technical and administrative security measures in accordance with the Federal Law on Protection of Personal Data Held by Private Parties and other applicable regulations.
In order to limit the use and disclosure of your personal information, we offer you the option of registering in the Public Registry to avoid Advertising (REPEP), which is in charge of the Federal Consumer Protection Agency (PROFECO), with the Purpose that your personal data is not used to receive advertising or promotions from companies of goods or services. For more information on this registry, you can consult the PROFECO website, or you can contact it directly.
By entering and using the Site, you declare that you are understanding and accepting the terms and conditions contained in this Notice and you grant your acceptance and consent using electronic means for this purpose, in terms of the provisions of article 1803 of the Federal Civil Code.
If you do not fully and fully accept the terms and conditions of this Notice, you must refrain from providing any type of personal data to ODIGOO TRAVEL by any means, including the Site.
In the event that you provide ODIGOO TRAVEL with your personal data and / or continue to use the Site, said action will be considered as your absolute and express acceptance of the Notice in the terms of article 8 of the LFPDPPP, at the time you provide your personal data and / or when you have access or this Notice is made available to you.
Last Updaet on March 22nd 2021.